Official Forum

Still waiting for an answer on this, the resistance is still excessively high during warm-ups for a group ride or group race in Zwift.

I'm having an issue on Zwift where the resistance ramps up to the point I can't turn the pedals over 5 seconds while warming up for a scheduled ride/event. I submitted a ticket to Zwift support and they advised that I needed to update the firmware for my Direto. How can I do that if it's not even av...

Hello, I recently received the Direto and installed everything as per the user manual. I'm using a 11 speed cassette and didn't add any spacers. The problem I'm running into is that I get a sort of skipping sound/feeling every other pedal stroke, like the chains going to come off the front ring. The...