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Thanks - I took the panel off and had a look. Essentially I think that the black unit that slides to the golden screw had got stuck. I took a few videos and in the process of turning the trainer off and on again a few times, it seems to have righted itself!! Will test it out tomorrow on Zwift. See ...

Take the small cover off the left hand side. When you power it on does the motor rotate the screw and move the magnet tray at all? Is there a noise? Use MyETraining to change the resistance level between 1 and 16. Does the magnet tray move? No, the magnet tray did not move when changing the resista...

My XR is “stuck” at a very high resistance setting and nothing I use to control it changes the resistance- Zwift, Garmin Edge 540, Garmin 955, My E Training… Upgraded to firmware 80, again no change. Opened ticket with Elite but they haven’t gotten back to me yet. This forum is a little odd in that ...