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Hi there. Well at least this post appears in google searches now which was one of the reasons for starting it. What’s been disappointing is still the lack of comms from Elite on what is clearly a long standing issue. I thought it worth giving them a few weeks to acknowledge it but still nothing - th...

Thanks. That sounds pretty hopefully then. So sounds like wasn’t a ‘one and done’ for you. In theory the smoothingnjst averages out what is displayed over a longer period. So will look like it’s jumping about less, even if it as actually jumping about still. Interesting approach from a Elite there o...

So the one time update confirms what many of us think - it should be the same set of settings for everyone. I’ve asked for a view in the approach but no answer yet. Could be they’re just busy though. Good luck everyone. Great for everyone’s visibility if when you do get this fixed, one by one, how i...

Chris - great spot. Every thing we do will help. And external reviewers should carry some additional weight. I continue to find the ‘one person a week’ (that’s how it looks here unless there are hundreds of people invisible to us of course) quite an unusual approach. Whatever the parameters are that...

Good luck Paul. That’s great. How long did it take to get that?

Sorry I realise it’s not as simple as selecting 1-10 (at the moment) I’m suggesting that the various parameters that need changed could be set up as a variety of configs so that ultimately the users can choose default, or a set of other configs which have varying degrees of responsiveness defined by...

Orig poster can confirm ... in the interim though my understanding is Elite will remotely login to your computer and use an interface only they have access to to update your config. Which for such an advanced bit of kit is a real shame. As if it’s config, then make it a setting in the app. Responsiv...

Great to hear. And this confirms what everyone thinks. elite have known for some time. Elite have a great opportunity to just tell people this I think (rather than all the time it takes to get people to run diagnostics when it’s cleerlt a config matter) Anyway that’s for Elite I’m really pleased it’...

@yeoyeo yes, I’ve now run the diagnostics too (just using ANT via Windows PC). Interestingly when I went in to do it, the myETraining app needed updated. No info on what was changed but it updates anyway (bizarrely with an error saying it couldn’t install, even though it did - not tested that well t...

Ok sorry. A few posts to reply to. This is great. Thanks everyone. The support email address I’ve used is myetraining@elite-it.com I’ve now had a reply which I’ll post here in a bit. Asking me to create a new configuration, re do a calibration and then run that 6min test for them. By the time I got ...