Official Forum

Howdy. I like to download and ride these myRealVideo rides. However, it would be really useful if there were some usable information about the ride before you download it and ride it. For example, indeed there are days one would like to go out and do some climbing, and other days you may want to jus...

Have a paid subscription but I can't make anything work anymore. The system sees me but can't see my trainer or sensors. All my previously downloaded courses are gone. You can't get any HELP from anybody with this company. I paid good money for this subscription and now it won't do ANYTHING.

Would agree that it appears reasonably "intuitive," but unfortunately, it doesn't seem to do what it appears to say it will do. Have a couple other questions perhaps somebody can answer. When I look at the "my real videos" it shows data on the climb gradient, and typically in num...

Don't suppose anybody is very interested in this topic, so I'll just add a bit more. Tried to build a course using the Google maps feature. Again, no meaningful guidance on how to set it up. It decides your starting point for you, and it seems somewhat randomly. Can't find any way to set your starti...

I just picked up a Tuo trainer and it came with the My e-Training software subscription. First, there is no manual, user guide, or any other information to help one figure out how this software works. I guess we're just all supposed to understand what they had in mind? Second, so far I can't find an...