Official Forum

Ticket: 151066 I need and answer, the last mail you sent me says: " i don't know how but you ruined the second New board" and, again, you blame us for the problems of the trainer, instead of reading all the complaints you have in this forum Sorry but i need more than "it's not me it's...

Hi! I bought a Direto XR trainer last year, but it started to have problems with (maybe) resistance. It acts like it has the ERG system on, but i always put it off on Zwift. Sometimes, works ok, sometimes it does not at all; my husband contacted customer service, and they blame us like, "maybe ...