Official Forum

After a year (yes an actual year. Look at my first post in this thread for verification), the MyEtraining Desktop still does not recognize my cadence sensor. Other applications such as Zwift and Trainer Road that run on the same computer and use the same ANT+ stick have no problem recognizing my cad...

At this point I have given up on Elite MyEtraining Desktop to ever be usable for people who have combination speed/cadence sensors. I first reported the problem to Elite back in early October directly to the Elite customer support. I worked directly with customer support person in October where we d...

Hi guys Sorry for the delay on the answer. I'll try to answer to all of you. I'm sorry for your disappointment. I'll try to clarify the situation of the lifetime coupon first. Lifetime coupons are promotional coupons that we've inserted in our Kura and Drivo trainers last year. This subscriptions a...

I have a Bontrager Duotrap combination speed/cadence sensor which I use to record my cadence. The windows MyEtraining application does not recognize this sensor so I have no cadence information which in my case renders this app useless since I use cadence information as a vital training aid. The so...

I have a Bontrager Duotrap combination speed/cadence sensor which I use to record my cadence. The windows MyEtraining application does not recognize this sensor so I have no cadence information which in my case renders this app useless since I use cadence information as a vital training aid. The sof...

I clicked on the link and then tried to download the windows version of the my e-training, but I got an access denied error <Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>88C5CE1DC281D90A</RequestId> <HostId> S4lh3ij11iDO+imbYXibHkPhva1WKrxJzvkGO83eO0mX/jRscM3VkN+Dqg5E...

I recently purchased an Elite Directo trainer. I installed the My E-training android app on my smartphone in order to create an account so that I could activate the coupon that came with my new trainer. However I would like to use the MyETraining Desktop software on my windows 10 PC instead of the A...