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Calibration suito 2 with myEtraining impossible

Posted: Tue Sep 22, 2020 12:05 pm
by thierry.carrasco
Hello,

Evertythings is fine and connected to Elite software.

The only problem i have is to do the calibration.
I can't do it with myEtraining.
I have a message who tell me to go faster; i did but no chnagement.

Best regards,

Re: Calibration suito 2 with myEtraining impossible

Posted: Tue Sep 22, 2020 12:15 pm
by Elite Admin S
Hi

If you try with a different smartphone/tablet, do you have the same problem?

Re: Calibration suito 2 with myEtraining impossible

Posted: Tue Sep 22, 2020 12:42 pm
by thierry.carrasco
Hello

I try with my Pc and also with my IPhone... same problem

I will try again

Best regards

Re: Calibration suito 2 with myEtraining impossible

Posted: Tue Sep 22, 2020 12:43 pm
by Elite Admin S
If the problem persists even using different devices, contact the customer care at [email protected]

Regards

Re: Calibration suito 2 with myEtraining impossible

Posted: Tue Sep 22, 2020 4:56 pm
by barry.gaunt
I had this happen with my Drivo II today.I solved it by setting the wheel size at the very end of the Drivo II configuration (after extra Power Meter/Cadence and the HR sensor questions) to 2096 and NOT to 611 (2096/3.43).

Could it be a similar problem for your Suito 2? I.e use 2096 not 84 = 2096/24.8?