Losing ANT+ connectivity

[harawalamaalchaiye]

I have had an Elite Direto trainer for more than a year and love it. Recently, I have noticed that my ANT+ dongle has started to have multiple "drop outs" where during a training ride I lose connection between my PC (which is running Zwift) and my trainer. This results in a short period where the resistance falls off and my overall power drops https://speedtest.vet/ https://vidmate.bid/. For example, if I am doing the Zwift Epic KOM and holding 300 watts... the ANT+ will drop out and the resistance (which is used to represent the gradient of the climb) drops to zero and my power output drops. This only lasts for a couple seconds... then kick back in. Is this a known issue? Should I replace my ANT+ dongle? Switch to BT4.0? Thanks, cmk

[Elite Admin S]

Hi

Try to use an extension usb cable to put the ant dongle closer to the trainer and minimize interference.
Let me know if it is enough

Regards