Elite Tuo calibration failure

[nef]

Hello,
yes, but that case did involve an elite qubo.
And yes, I did ask for a replacement.

Thought I do an upgrade to an elite tuo.
Different story, same plot it seems.

[Elite Admin S]

Sorry, my fault.
Please contact the customer care again for the Tuo then.
The guys there will check what's going wrong

Regards

[cartykiloa]

Afterwards its will go into the next Fase in a few seconds. Zwift: As soon as it says ride 37kmh - ride above 55kmh. After a few seconds it says let you wheel get down to 0kmh.

[jaars]

I've the same issues with not wanting to calibrate!

Already done some actions as posted earlier:
- upgrado firmware upgrade
- reinstall app
- zwift up to 55 kmh
- MyEtr... Done multiple spins above 70 kmh....
- no success

But in my case it asks to start pedalling, and after a while the pop up just dissapears. No idea if calibration is successful, doesn't seem be the case. ...

Getting really annoyed with it. Any clues?

[Elite Admin S]

Hi

Did you ever try to use a different device?
If still you have the same problem, contact us:
https://support.elite-it.com/en/ticket

[jaars]

Hi

Did you ever try to use a different device?
If still you have the same problem, contact us:
https://support.elite-it.com/en/ticket

Yes, I tried three different devices. No difference. I'll make a ticket

[grzegorz.antoni.sek]

I had similar problem. The my e training app didn't display "target speed" and I couldn't calibrate my trainer. It was on my smartphone with android 8.

Tried also on Android 13 and it worked on the second attempt, after 10 minutes of using the trainer. So I guess in my case that was some issue with android 8.

Also I checked the PC me e training map and there it works almost every time, sometimes I have to turn off and on the application.

I also contacted with Elite team and they said that if you calibrate the trainer once it is assigned to itself. So if you use later other apps you don't have to calibrate it again, because the previous calibration is already saved on the trainer itself. But remember that the calibration should be done at least once a month so your measurements have correct values.

I hope that you can understand all what I wrote, English is not my first language.