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DIRETO X - "Quick release" too short?

Posted: Fri Jun 05, 2020 4:05 pm
by Francis
Hello,

I have bicycle Merida 19 REACTO DISC 4000 2019., and this week my new Elite Direto X has arrived. I have mounted Shimano CS-R7000 11/32 cassette.

My problem is that if I mount part "C" (Chainstay adapter) the part "W" (Quick release) is too short to hook on the other side.

Is it possible to mount it without using the "C" part?

Can you help me?

Thank you,

Re: DIRETO X - "Quick release" too short?

Posted: Tue Jun 09, 2020 10:09 am
by Elite Admin S
Please contact our customer care at [email protected] adding some photos to understand the situation

Regards

Re: DIRETO X - "Quick release" too short?

Posted: Tue Jun 09, 2020 8:42 pm
by Francis
Thanks!