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Elite myReal video problem with video not loading

Posted: Mon Apr 16, 2018 6:24 pm
by greg
Hi,

I have a Direto amd have tried to ride with the MyReal video on my laptop PC but whenever I try to play the video fails to load. The app works fine but it will not show video. Can you help please?

Re: Elite myReal video problem with video not loading

Posted: Tue Apr 17, 2018 9:11 am
by Elite Admin S
Hi Greg

It is necessary to investigate further.
Please contact the customer care in this way: open my e-training Desktop, select the support icon (upper right corner) and follow the instruction there, so we will receive all the details about your machine.

Regards