No connection

[bengreensmith]

Hi, I have the misuro b+, novo elite 8 and have set up but it’s not recording after the initial connection. To connect I’m having to jump off the bike and then once back on no data.
I don’t think it’s connecting as it’s doing the same with Zwift ie no data once I start pedaling.

Please help.

[Elite Admin S]

Check:
- battery level of the misuro
- number of flashes set in the misuro
- position of the misuro on the trainer (orientation is important)
- configuration in the app

If still the problem persists, contact the customer care adding all the information above

Regards

[bengreensmith]

How many flashes for an Elite Novo 8?
It’s brand new and set close to the magnet.
Customer care - I can’t find the details / links don’t work.

[Elite Admin S]

1 flash for the Mag 8.
Here's the email to contact the customer care: [email protected]

regards

[potagi]

The Misuro cannot be used with interactive trainers such as the Qubo Digital Smart B +. pay my doctor is already transmitted from the Saluti trainer card