Page 1 of 1
RealVideo rider profile weight bug (resistence 10x)
Posted: Fri Mar 10, 2017 5:23 am
by jmess
Elite support has acknowledged a bug in the Realvideo app/feature where it fails to convert a rider's profile weight from lbs to kilos. So if your profile weight units is in pounds the app fails to convert it to Kilos. The tension/resistance during training rides like Alp d'Hues (DVD included with Drivo trainers) is much higher for a given slope % than what it should be. The work around is to enter your weight in Kilos. It is my understanding that this bug impacts all Elite videos. Sadly a fix may not be available until Fall 2017
I created another profile with my weight in Kilos that I switch to when/if I do a Realvideo.
Re: RealVideo rider profile weight bug (resistence 10x)
Posted: Thu Mar 16, 2017 9:09 am
by Elite Admin M
Hi
I confirm the bug, but it's not true that the fix won't be fixed 'til fall
In the next official update release (in the next months), the problem will be fixed.
Regards
Re: RealVideo rider profile weight bug (resistence 10x)
Posted: Thu Jul 06, 2017 10:04 pm
by jmess
What version of the software was this bug fixed in?
Re: RealVideo rider profile weight bug (resistence 10x)
Posted: Mon Jul 10, 2017 11:10 am
by Elite Admin S
Hi
The latest official version of the software has still this bug.
Please contact our customer care at
[email protected] and ask if there is a beta version available for your trainer that fix the bug.
Regards
Re: RealVideo rider profile weight bug (resistence 10x)
Posted: Tue Jul 16, 2019 1:11 am
by andiyatsia
Elite Admin S wrote:Hi
The latest official version of the software has still this bug.
Please contact our customer care at
[email protected] and ask if there
audacity find my iphone origin is a beta version available for your trainer that fix the bug.
Regards
Elite support has acknowledged a bug in the Realvideo app/feature where it fails to convert a rider's profile weight from lbs to kilos. So if your profile weight units is in pounds the app fails to convert it to Kilos. The tension/resistance during training rides like Alp d'Hues (DVD included with Drivo trainers) is much higher for a given slope % than what it should be. The work around is to enter your weight in Kilos. It is my understanding that this bug impacts all Elite videos. Sadly a fix may not be available until Fall 2017