Realaxiom compatibility with My e-training?

[elite370]

According to Elite Knowledge Base, the REAL software is discontinued. (https://elitesrl.zendesk.com/hc/en-us/a ... L-Software)

I have installed the myEtraining software (version 1.16.2). But I'm not able to connect my Realaxiom ANT+ trainer (S/N:00289) to the software.

Is that software supposed to work with all old trainers? Is there support available?

[Elite Admin S]

Hi

I confirm you that old trainers are supported.
Please contact the support:
https://support.elite-it.com/en/ticket

Regards

[elite370]

Thank you - I opened a ticket.