Cant download videos after 18.4 upgrade

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denverexpat
Posts: 5
Joined: Tue Nov 17, 2020 7:27 pm

Cant download videos after 18.4 upgrade

Postby denverexpat » Thu Feb 23, 2023 7:06 pm

I upgraded to the latest software and now it cannot download any videos. Also, once the filter has searched once and the download fails, the filter cannot find the course again.... any recommendations?

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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Cant download videos after 18.4 upgrade

Postby Elite Admin S » Fri Feb 24, 2023 10:03 am

Hi

Can you tell me exactly which error you get when you try to download a video?
I've just check and here it is working properly.
Also, please uninstall the software and install it again. Tell me if this solves the problem.

Regards


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