Hi,
In my etraining mobile app, the total number of km or the total duration is always wrong if I am offline (no internet connection): the values could even decrease between two sessions https://snaptube.cam/
As soon as I am connected to the internet the value is the correct one but get wrong again if I shut-off the internet connection.
Is it a known bug?
How can I get rid of it?
Thanks for your support
Wrong archive total km or duration
Moderators: Elite Admin M, Elite Admin S
Wrong archive total km or duration
Last edited by Jinesh on Tue Nov 30, 2021 3:27 pm, edited 1 time in total.
- Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: Wrong archive total km or duration
Hi
We had some cases like yours and it is due to an error in the database.
Contact our customer care specifying your my e-training account:
https://support.elite-it.com/en/ticket
the guys there will correct it
We had some cases like yours and it is due to an error in the database.
Contact our customer care specifying your my e-training account:
https://support.elite-it.com/en/ticket
the guys there will correct it
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