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My e-training on mac ios

Posted: Sat Oct 14, 2017 11:36 pm
by mokal
I have downloaded the programme but it won't open on my mac. Haven't got issues with any other programmes. I am using a macbook pro with latest iOS Sierra 10.12.6.
I see a logo in the dock but no windows appear. It says the programme is not answering.
Does anyone know a solution to this?

Re: My e-training on mac ios

Posted: Mon Oct 16, 2017 10:59 am
by Elite Admin S
Hi

Please contact our customer care at [email protected] and explain the situation. The guys there will help you find the cause of the issue

Regards

Re: My e-training on mac ios

Posted: Sun Nov 05, 2017 8:22 pm
by pferreiraborges
It happens the same with me.

Downloaded Elite My E training installed on my Mac OS 10.12.3, and when i try to launch the app, it freezes.

Report of the error:

Date/Time: 2017-11-05 19:15:58 +0000
OS Version: Mac OS X 10.12.3 (Build 16D32)
Architecture: x86_64
Report Version: 25

Data Source: Stackshots

Command: myETraining
Path: /Applications/myETraining.app/Contents/MacOS/myETraining
Version: 1.1.4 (35)
Parent: launchd [1]
PID: 3108

Event: hang
Duration: 2.20s (process was unresponsive for 42 seconds before sampling)
Steps: 22 (100ms sampling interval)

Hardware model: iMac12,1
Active cpus: 4

Fan speed: 1398 rpm


Regards

Re: My e-training on mac ios

Posted: Thu Nov 09, 2017 12:38 pm
by Elite Admin S
Please contact our customer care at [email protected]

Regards

Re: My e-training on mac ios

Posted: Fri Nov 10, 2017 1:32 am
Hello! The same happens to me. I downloaded the app My ETraining from the Elite site, installed it on my Mac but when I try to open the app, it freezes. It shows the message: the app is not working.
I have iOS High Sierra.

Ok, I'll send an e-mail to [email protected].

Re: My e-training on mac ios

Posted: Thu Nov 23, 2017 10:36 am
by Elite Admin S
The latest update should solve the freezing issue.
Try it and let me know

Regards

Re: My e-training on mac ios

Posted: Thu Jul 30, 2020 7:21 am
by mihir_suresh
myetraining app not working on Mac, how to get the latest update. if available. as unable to use.
please share the link.

Re: My e-training on mac ios

Posted: Thu Jul 30, 2020 12:57 pm
by Elite Admin S
Hi

You can find the latest version of our software (also for mac) at this link:
https://www.elite-it.com/en/products/ap ... e-training

Regards

Re: My e-training on mac ios

Posted: Mon Oct 12, 2020 6:49 pm
by nigelsnape
My MAC will not open the Etraining package stating that it cannot be verified by Apple.
Message“myETraining.app” can’t be opened because Apple cannot check it for malicious software.This software needs to be updated. Contact the developer for more information.
This item is on the disk image “myETraining.dmg”. Safari downloaded this disk image today at 17:23 from myetraining.cc

I am using a MACBook Air running Catalina 10.15.6

Can you assist

Nigel

Re: My e-training on mac ios

Posted: Sat Oct 24, 2020 9:32 pm
by hannes_zellhofer
Same problem here! :(
Today I created my account. I can not open the dmg. on my MacBook Pro.
I hope that the bug will be fixed soon!