Bluetooth connexion impossible avec smartphone

[superphilone]

Hi, Cannot connect my new Elite Direto XR to a smartphone via bluetooth. The connection works in Ant + with a computer. When trying to pair with the smartphone I got a message: "association refused by Direto XR". I tested with 3 differents smartphones and the result is the same, the connection is refused. An idea for a solution? Thank you

[Elite Admin S]

If you try to pair the trainer using the bluetooth menu of your device, you'll always get a refuse message.
You have to do the pairing directly through my e-training app (or third party apps)

If you still have problems, check also this troubleshooting:
https://elitesrl.zendesk.com/hc/en-us/a ... -problems-

Regards