Your reply "
ask the help of a mechanic to understand how many spacers are required" appears very unsatisfactory.
I would expect that you provide clear guidance regarding the sapcers to be used on the Direto XR - depending on the cassette & speeds used for the bike.
I have the same issues:
My Shimano 10 speed (Ultra 6700) works absolutely fine on my bike, but some of the gears are not working properly when the bike is on the Direto XR (there as well with a 10 speed 6700 cassette and the Quick release adapter kit for the Direto XR).
I'm currently using a 2mm spacer at the Direto and the 1,85mm spacer on the bike.
Please provide clear guidance on the spacers to be applied.
Thanks and regards,
Jochen
Elite Admin S wrote:Hi
Our trainer is compatible with 9, 10 and 11 speed cassette. It's not compatible with 8 speed cassette.
Anyway, you can try to mount it in any case, ask the help of a mechanic to understand how many spacers are required.
We cannot assure a good functioning of the gear.
Regards