Broken Direto axle!!

[p.rubinski]

Hi

dear colleagues, can you indicate how to dismantle the inner shaft? I am 99% sure that my inner axle shaft is damaged, the rotor of the power meter on both sides is undamaged. Only the shaft of the inner axis was broken.

I need instructions on how to remove the magnet on the left side, because I removed the fan and metal pulley on the right side.

https://www.youtube.com/watch?v=JBMsSWmoXjM

[p.rubinski]

Hello.

Is it possible to buy the main Elite Direto shaft with the crown from the manufacturer?

A strange situation. The shaft twisted after about 8000 km after 4 years of operation.

Photos are attached after removing the shaft.

[Elite Admin S]

ATTENTION!!!!

Please guys don't dismantle the trainer by yourself. Without proper equipment it is not possible to repair it.
This will invalid warranty, if it is present.
Also, the trainer can be repaired in our lab, even without warranty. But if you damage it, it may be not repairable.

Please contact the support instead, we will guide you through the correct solution
https://support.elite-it.com/en/ticket