Direto X green LED blinking

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Vinz
Posts: 2
Joined: Sat Feb 11, 2023 6:19 am

Direto X green LED blinking

Postby Vinz » Sat Feb 18, 2023 10:37 am

Hi all,
I am new on this forum and I am looking for some help to fix my Direto X.
I bought it a year a go and everything worked very well untill recently. I use exclusively Zwift.
It is now somehow blocked (very hard to pedal) , makes a lot of noise as if things were adjusting themselves inside le machine, and the blue and green leds keep on flashing.
I have unplugged it, I have tried different WIFIs, I have tried different Iphones or Ipads... it does not fix the problem.

The only new thing recently that I think of is the IOS update to 16.3 that I did on my devices.

Could somebody help?
Thanks a lot.
Vinz

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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Direto X green LED blinking

Postby Elite Admin S » Mon Feb 20, 2023 8:52 am

Hi

There may be a problem on the electronic circuit board.
Please contact our support:
https://support.elite-it.com/en/ticket

Specify the serial number of your trainer and explain the situation, the guys there will ask you some specific test.

Regards

Vinz
Posts: 2
Joined: Sat Feb 11, 2023 6:19 am

Re: Direto X green LED blinking

Postby Vinz » Sun Feb 26, 2023 6:58 am

Thanks a lot! Will do. Have a good day :-)


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