Watt to 0 every 20sec or so

[fernulv]

Hi.
Been on my Direto XR for 2 years, cruising Zwift several times every week.

Problem: Every 20 or so seconds, the power drops to 0 or 50-ish (from 250) and if Im in a groupride, I istantly fall behind. In training mode the resistance is totally messed up, going from hard to easy within seconds. The cadence follow this inconsistency. Firmware 80.

Troubleshooting:
- Thought it was Blutooth issue, so turned off all other external sources.
- Placed the Cpu on different positions, including directly under the bike.
- Tried a second computer and then my Samsung phone to exclude fails from the receiving end.
- Tried removing my external cadencemeter, but that made it worse.

So any thoghts, suggestions or cyclists with the same issue hanging around?

Regards Joakim

[steve.hammatt]

Is it doing the same if you ride with the MyEtraining app? If so, you should contact support.