Official Forum

Good afternoon.

The DIRETO has already arrived and when placing the cassette I have the doubt about I have to place 1 spacer, 2 spacers or none.

I'm riding an 8-speed cassette, where the 6 large crowns are solidary and the 2 small are separated.

This is what the manual indicates:



This is how I have 2 spacers:



Let's see if anyone can tell me what is the right thing to do, because I am not clear about what the manual intends to indicate nor the exact function of these spacers.

Thanks in advance.

Hi

Our trainer is compatible with 9, 10 and 11 speed cassette. It's not compatible with 8 speed cassette.
Anyway, you can try to mount it in any case, ask the help of a mechanic to understand how many spacers are required.
We cannot assure a good functioning of the gear.

Regards

1.85mm plus 2x1mm his too much in my opinion its pushes the cassete further out, the 13 sprocket hardly goes on...I have tried 2x1mm spacers, and 1.85mm spacer you get on its own, I can not stop the 13 sprocket rumbling. I put the 2x1mm spacers out of the bag you get. The gears work, but the bottom sprocket 13 his terrible. I am on a shimano 10speed hg500 cassette and on a hg 10 chain. The weird thing is on the big ring. All the gears work, it's just on the 36 inner ring on the bottom sprocket his the problem, I tried every configuration of the spacers to no avail. The derailer his straight under the 14 sprocket, I had to put two turns on the barrel adjuster, from the normal wheel on the bike. I even tried a new chain and cassette on it was very rough, i put the old one back on. Right, I have tried an 11 speed ultegra hg on, and it works well. It's on the bottom sprocket, there his a bit of rumble on 13sprocket, but no where has bad has the 10speed. So try an 11 speed chain on a 10speed cassette if you use 10speed set up and the chain alignment his poor on bottom end.

Your reply "ask the help of a mechanic to understand how many spacers are required" appears very unsatisfactory.
I would expect that you provide clear guidance regarding the sapcers to be used on the Direto XR - depending on the cassette & speeds used for the bike.

I have the same issues:
My Shimano 10 speed (Ultra 6700) works absolutely fine on my bike, but some of the gears are not working properly when the bike is on the Direto XR (there as well with a 10 speed 6700 cassette and the Quick release adapter kit for the Direto XR).
I'm currently using a 2mm spacer at the Direto and the 1,85mm spacer on the bike.

Please provide clear guidance on the spacers to be applied.

Thanks and regards,
Jochen

Elite Admin S wrote:Hi

Our trainer is compatible with 9, 10 and 11 speed cassette. It's not compatible with 8 speed cassette.
Anyway, you can try to mount it in any case, ask the help of a mechanic to understand how many spacers are required.
We cannot assure a good functioning of the gear.

Regards

Hi I used 2mm spacers 1mm x2 , the spacers you get in the bag are 1.85mm and 2x1mm if you put them all on its too much and the last sprocket will not go on. I used a 11speed chain on a 10speed cassette, I put the 2x1mm spacers on

jochen.roeper wrote:Your reply "ask the help of a mechanic to understand how many spacers are required" appears very unsatisfactory.
I would expect that you provide clear guidance regarding the sapcers to be used on the Direto XR - depending on the cassette & speeds used for the bike.

Bikes aren't made to the very exacting tolerances that you appear to think they are.

It's not enough to simply know the number of cogs on the cassette. Elite isn't responsible for the slight variances between different manufacturers/models of bike. So you can get variances that require either tuning via spacers or derailleur adjustments (and the former is preferable if you use the same bike outside as well).

You might find this detailed article on the Zwift forums useful - https://forums.zwift.com/t/guide-to-dir ... ve_hammatt