Drivo mains connector failure on Drivo.

[[email protected]]

Hi

Having returned the Drivo (it was summer, so not used), I had an intermittent light on the cover (I assumed there’s 3 of them)

I have dismantled the plastic cover, and when the cable is fitted, it is either 3 colours or blank.

Having moved it, it seems that the power connector mount is intermittent, so needs to be replaced.

How do I order one? I don’t really want it to be soldered, as I think the connector is unwell.

Any ideas?

[Elite Admin S]

Hi

Contact the customer care:
https://support.elite-it.com/en/ticket

Add the trainer serial number and any additional detail that can be useful to understand the problem (photos, videos..)

Regards