Temporary disconnect on Zwift ERG

[stuart.hendry76]

Hi,

I have a Drivo Mk1 with latest firmware installed. Really happy with it, I'm just having one small issue that I wanted to share and see if anyone had any ideas.

Issue is that in ERG mode, at some point in the 1/2 hour sessions I do on Zwift, the power level drops off like it's disconnected from Zwift. It picks it up pretty quickly and carries on fine. Usually after 20 minutes and always on a low power interval while recovering from an interval. Does the same with ANT+ or Bluetooth connectivity.

Screenshot from a session I did this morning. You can see it holds watts just fine and then just before the final interval it drops off before recovering.

Drivo.jpg (77.48 KiB) Viewed 16355 times

Also speaking to Zwift support who initially recommended trying Bluetooth from the ANT+ I was using, but that doesn't fix it.

I uploaded the logs to https://zwiftalizer.com and it doesn't show any disconnects happening.

Drivo Network.jpg (72.32 KiB) Viewed 16355 times

Drivo Network 2.jpg (166.67 KiB) Viewed 16355 times

Any ideas?

[mike.landmann]

Looking at the first table, did you increase your cadence before the power dropped?

[stuart.hendry76]

Hi,

No, I was at a constant cadence before, but as the disconnect occurs and the resistance falls away quickly the cadence inevitably increases. So it's a symptom of the issue, not the cause.

[DDmors]

Create General form with all the customer reporting this issue.

viewtopic.php?f=13&t=2887

Suggest to post on this form