Official Forum

Hi,
During the last training I noticed that my belt is slipping. For example, when driving with an inclination of 8-12% with a ratio of 34-25, the belt obviously slides.
I would like to know what should be the calibration value according to the serial number of my device SN: 54995 (elite DRIVO)
After 1.5 hours of training, calibration is now 6375 (on cold before the ride 6377-6378)
I got a video from the elite-services as the strip is stretched but I do not know to what value I have to stretch it.

Please help
Damian

Please contact the customer care at [email protected]
The guys there will give you instructions.

Regards

Ok I wrote to this e-mail. Please answear as fast as posible.
Damian