Digital Qubo Wireless

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joannew
Posts: 2
Joined: Sat May 13, 2017 11:28 pm

Digital Qubo Wireless

Postby joannew » Sat May 13, 2017 11:30 pm

Hi

I have an Elite Turbo Ditigal Qubo Wireless, can I update the firmware on it?

Thanks

User avatar
Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Digital Qubo Wireless

Postby Elite Admin S » Mon May 15, 2017 8:10 am

Hi

Can you tell me the serial number of your trainer, so I can check the firmware version?
Usually, the upgradable trainers have a "firmware upgradable" sticker, but the serial number is a safer way to check it.

Regards

joannew
Posts: 2
Joined: Sat May 13, 2017 11:28 pm

Re: Digital Qubo Wireless

Postby joannew » Wed May 17, 2017 11:33 pm

Hi

The serial number is SNQ11779.

Thanks

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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Digital Qubo Wireless

Postby Elite Admin S » Thu May 18, 2017 8:32 am

Hi

I confirm you that your trainer firmware is upgradable.
I've forwarded your request and in few hours you should receive an email with all the instructions to do the upgrade.

Please remember that:
- to do the upgrade, you'll need a pc and an ant+ dongle
- after the upgrade, you won't be able to use the handlebar console anymore

Regards

vincent.golle
Posts: 2
Joined: Tue Aug 08, 2017 10:18 am

Re: Digital Qubo Wireless

Postby vincent.golle » Tue Aug 08, 2017 10:19 am

Hi,

My trainer's S/N is Q13936, is it updateable ?

Regards

vincent.golle
Posts: 2
Joined: Tue Aug 08, 2017 10:18 am

Re: Digital Qubo Wireless

Postby vincent.golle » Tue Aug 08, 2017 2:07 pm

Hi,

Is my trainer upgradeable ? SN Q13936

Thanks

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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Digital Qubo Wireless

Postby Elite Admin S » Mon Aug 28, 2017 8:23 am

Hi Vincent

I confirm you that it is upgradable.
To have the complete procedure write to our customer care at [email protected] and ask for it (specify the serial number in the email)

Regards

okoktao
Posts: 1
Joined: Sun Sep 03, 2017 9:13 am

Re: Digital Qubo Wireless

Postby okoktao » Sun Sep 03, 2017 10:10 am

Hey,

Same question , serial number is SN: Q 09620

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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Digital Qubo Wireless

Postby Elite Admin S » Tue Sep 05, 2017 9:08 am

@okoktao

I'm sorry, your version is not upgradable.

Regards

PeterC
Posts: 2
Joined: Sun Sep 17, 2017 6:10 pm
Location: Bratislava

Re: Digital Qubo Wireless

Postby PeterC » Sun Sep 17, 2017 6:19 pm

Hello,
I have just recently found this possibility. Is SN: Q 0340 upgradable?
Many thanks
Peter


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