Suito T resistance drop outs.

[shankjacob]

I have had my Suito T for about a year. On my last ride it started to have short moments where the resistance drops out. The free wheel will just spin, then the resistance will kick back in. It happens with erg mode and freeride on Zwift as well as when using the Elite app.
At first it was a few second hear and there, but now it is most of the time. I have calibrated the trainer several times and it seems to work for a few minute after, but then goes back to having the issue.
Cant find a similar issue on the forum, has anyone encountered this... or have a fix.

[baniol]

Hello
I just encounter a similar problem : ERG mode doesn't work anymore. The resistance doesnt adjust. I don't see any clue on the web

[Elite Admin S]

Do you mean that the trainer doesn't change resistance?
If it is so, it may be a problem on the electronic circuit board. It's necessary to contact our customer care:
https://support.elite-it.com/en/ticket

Regards