Hi everyone!
I bought a new Suito T and i have zwift app.
Sometimes (not allways) i'm riding normally and suddently zwift drops out ( and i'm still cycling). Then i have to wait the trainer until it stops. After stop 1/2 seconds after, starts riding normally again.
This happens in climbing or descent (have no standard).
The trainer makes no abnormal noise.
Maybe Bluetooth connection?
Thanks in advance!
Paulo.
In Zwift it drops out- Bluetooth problems?
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Re: In Zwift it drops out- Bluetooth problems?
Hi
It seems a disconnection.
Try powering off all the wireless devices in the area, if the situation improves you can then try to understand which device is causing interference.
If this doesn't solve the issue, try also using a different device to connect to the trainer (for example another smartphone) to understand if the quality of the bluetooth transmission of your device is somehow weak.
If you have the same issue also with a different device, try also with my e-training. If also with our app you have the same behavior, contact our customer care:
https://support.elite-it.com/
Select the trainer, then open a ticket
Regards
It seems a disconnection.
Try powering off all the wireless devices in the area, if the situation improves you can then try to understand which device is causing interference.
If this doesn't solve the issue, try also using a different device to connect to the trainer (for example another smartphone) to understand if the quality of the bluetooth transmission of your device is somehow weak.
If you have the same issue also with a different device, try also with my e-training. If also with our app you have the same behavior, contact our customer care:
https://support.elite-it.com/
Select the trainer, then open a ticket
Regards
Re: In Zwift it drops out- Bluetooth problems?
Thanks for the reply.
I'll try disconnect all the BT devices nearby and try to identify which device is disrrupting comunicatition with the trainer.
I wil give feedback of the tryouts.
Paulo.
I'll try disconnect all the BT devices nearby and try to identify which device is disrrupting comunicatition with the trainer.
I wil give feedback of the tryouts.
Paulo.
Re: In Zwift it drops out- Bluetooth problems?
Resolved with ANT + comunications, no disruptions.
Thanks for the help
Paulo
Thanks for the help
Paulo
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