Elite Suito - Cant Pedal

[dnmastrini]

My Elite Suito arrived today and I've installed my bike on the device as instructed. I am able to rotate the pedals backwards but not forwards. Any ideas re a fix for this?

[Elite Admin S]

Hi

Are you sure to have used the correct adapters and to have mount the bike properly?
Please take a look at the video at this link:
https://elitesrl.zendesk.com/hc/en-us/a ... d-Suito-T-

If still you can't pedal forwards, contact us:
https://support.elite-it.com/en/ticket
Specify:
- the trainer model
- the serial number of the trainer

Regards