[Suito T] cannot calibrate

[stefijn]

I have a new Suito T since this week (did not have a trainer before); I installed the myTraining software, mounted my bike, and doing a standard training works perfectly, but I cannot start the calibration.

I see this in the software (bike is connected)

Naamloos.png (78.41 KiB) Viewed 9905 times

When I click the cog nothing happens. Also, when I click Trainer Diagnostics this fails after a few minutes.


Sometimes when I go to this page a few options more appear and almost immediatly dissapear and I'm not able to click any or make a screenshot of that.

[Elite Admin S]

Hi

Please uninstall the software and install it again.
If the problem isn't solved, contact our support:
https://support.elite-it.com/en/ticket