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Elite Suito-T makes random ding sound

Posted: Sun Feb 19, 2023 7:42 pm
by m1xed0s
I got a suito-t brand new last Nov and it started making ding or bell sound during ride randomly around Jan/Feb… it happens every ride randomly…quite annoying!

I checked firmware which is up to date. Wonder if anyone also experiences this?

Re: Elite Suito-T makes random ding sound

Posted: Mon Feb 20, 2023 8:36 am
by Elite Admin S
Hi

It is necessary to hear the noise to understand if there's something wrong.
Please contact our customer care:
https://support.elite-it.com/en/ticket

Remember to specify the serial number of the trainer and to add a video in which we can hear the noise

Regards

Re: Elite Suito-T makes random ding sound

Posted: Mon Feb 20, 2023 3:09 pm
by m1xed0s
Okey, will do.

Re: Elite Suito-T makes random ding sound

Posted: Sat Feb 25, 2023 2:45 pm
by m1xed0s
Just FYI in case you ran into the similar issue, Elite has started the RMA process for my trainer under the warranty.