Smell Issue

[julius.buecher]

Hey there.

I have a Suito-T since three weeks. During training it develops a smell like burned rubber that stays quite a while in the room. Also when freeweeling it sometimes makes a loud „clunk“ noise two or three times. But the smell is a real problem.

[Elite Admin S]

Please contact the customer care:
https://support.elite-it.com/en/ticket

Add the serial number of the trainer and a short video in which is possible to hear the noise

Regards