I've got a problem : I'm using the software on my phone (Galaxy S8) but when I download a realvideo I can watch it during one or 2 days and after I have to download it again !
I've got 128 Gb so it isn't a problem of space
Thanks a lot
Keep dowloaded videos
Moderators: Elite Admin M, Elite Admin S
Keep dowloaded videos
Hello
I've got a problem : I'm using the software on my phone (Galaxy S8) but when I download a realvideo I can watch it during one or 2 days and after I have to download it again !
I've got 128 Gb so it isn't a problem of space
Thanks a lot
I've got a problem : I'm using the software on my phone (Galaxy S8) but when I download a realvideo I can watch it during one or 2 days and after I have to download it again !
I've got 128 Gb so it isn't a problem of space
Thanks a lot
Re: Keep dowloaded videos
Hello,
I have the same problem with my iPad! The loaded videos are deleted overnight!
greetings
I have the same problem with my iPad! The loaded videos are deleted overnight!
greetings
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Elite Admin S
- Posts: 2776
- Joined: Tue Nov 08, 2016 10:18 am
Re: Keep dowloaded videos
Guys,
contact the customer care using the contact form in the app, so we'll also receive all the data related to your devices
Regards
contact the customer care using the contact form in the app, so we'll also receive all the data related to your devices
Regards
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