problems with connection my Rampa to myetraing

[johncobb]

I have just bought a Rampa and it come with 12 months subscription i have registered and downloaded the software but when ever i try to use it i cant get past select protacol there are 2 options ant+ and Bluetooth but i dont have the option to select any of them so cant move on

its been 3 weeks not and getting no were any suggetions as i have tried Elite help and getting no were

thanks

[Elite Admin S]

Hi

The subscription issue has been solved with our customer care.
About the connection problem, our technician is still waiting the screenshots he asked. Please go on with the assistance there.

Regards

[johncobb]

i have sent it 2 times but it dont matter i have fixed the problem using other forums

so i am now into the my-e trainer but nothing works on it every option every button to set up now askes me to pay for a subscription i thought i had 12 months free i dont get it

if its free why is every thing extra