Speed/power on aleno trainer

[lucas47]

Hi, i have a aleno trainer for a few mouth now and something is wrong on the speed that i get on the elite app. I always get the same top speed, between 21 and 23km/h...no matter if i goes in a cad 90/100rpm on the 2 level of resistence or in a cad 90/100 in a 5 level i NEVER pass the 25km/h, so my averange is always 20, 21, 22... This is very strange because in road i can finish a 100k workout with 35km/h averange. So if the power is calculate with algoritm using cad and speed, the power that im getting is far of true...right??

Thanks

[Elite Admin S]

Please keep the level on 1 and ride on the trainer with a long ratio gear.
You should be able to pedal faster.
If it is not so, please contact our customer care at [email protected]