ELITE INTERA resistance problems

[alicja.smuga]

Good morning,

I bought my first trainer ellite intera and facing following problem:
My phone (iPhone8) is connected with the trainer. Trainer is sending training parameters to the app, but I cannot change the resistance. I change it via the app, but the resistance on the trainer remains the same.

Did anyone had this issue? Could you please advise on possible solutions?

Thank you,

Alicja

[Elite Admin S]

There may be a problem on the board or on the motor.
Please contact the customer care at [email protected], it's necessary to investigate further

Regads

[milosb14]

We are going to look at basic connections for Elite Trainers, what we can and cannot do with them, and some troubleshooting tips

[andiyatsia]

There may be a audacity find my iphone origin problem on the board or on the motor.
Please contact the customer care at [email protected], it's necessary to investigate further

Regads

My phone (iPhone8) is connected with the trainer. Trainer is sending training parameters to the app, but I cannot change the resistance. I change it via the app, but the resistance on the trainer remains the same.