Speed problem in Elite official app

[syncok]

Hallo,

From one day to another after 2150 km without problem I cant fix speed problem now. Speed is going only to level aprox 2km/h..
Nothing work - restart, restart phone, on and off direto Elite... Hard to understand and I am not able to fix. Cadence and Power looks OK.

Peter

[offregiamma]

Same problem on my brand new Suito.
I think is due to MyEtraining update that i've made this morning.

Yesterday (first time using everything's perfect), today after update speed problem and interactive problem, slope % doesn't affect pedal effort.

No good update i suppose...

[mtb]

Same with me. Today when I started my ride and speed in the app was 2-3 km/h. Yesterday and for months before I had no problems. It was sudden change. Interesting thing is that immediately, speed on my Edge was also changed to the speed from app (2-3 k/h). When I closed app and re-paired Suito with Edge speed was correctly displayed. But after re-starting app immediately Edge started to show what app did, namely 2-3 km/h. Must be a bug within the app I guess. I tried different instal / uninstalling / pair / re-pair configurations and it didn't work .... Hopefully Elite Team can fix it asap.

[syncok]

DONE AFTER TODAY UPDATE. Close a case

[grahamharding169]

Same problem. Please instruct us on how to fix. Graham

[offregiamma]

Hi all, i've solved the problem:

just removed MyEtraining sw from the Mac (be sure to clean all the registers too -use AppCleaner if you are not skilled), reinstalled previous version
from Elite website, run it, updated again. Now speed ad slope% are working fine.
I did the same yesterday evening without upgradeing it (i thought the problem was in it) but nothing has changed.
But today did!

Don't know if it will work with everyone of you but... give it a try!


Cheers and good sweating!

[marc.brevet]

Hi guys
Same issu for me yesterday. I was calibrate with MYEtrainning and after no control on Zwift and MyEtrainning speed at 2,4 km/h.

[marc.brevet]

DONE AFTER TODAY UPDATE. Close a case

Hi after update what ?
- My Etraining ?
- calibrate ?