Software download not secure

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jon-hill
Posts: 1
Joined: Sun Nov 01, 2020 9:24 am

Software download not secure

Postby jon-hill » Sun Nov 01, 2020 9:26 am

Why is the MyE-training softwrae download for Windows not available from Microsoft store or a secure website

jwmj
Posts: 3
Joined: Fri Nov 20, 2020 10:39 am

Re: Software download not secure

Postby jwmj » Mon Nov 30, 2020 3:11 pm

I have a similar problem, Windows will not download myE app because they believe it is not secure. Can this problem be resolved, PLEASE?

jwmj
Posts: 3
Joined: Fri Nov 20, 2020 10:39 am

Re: Software download not secure

Postby jwmj » Mon Nov 30, 2020 8:51 pm

Requesting ELITE to contact Microsoft and request them to allow the myE app to be downloaded into Windows. I have tried to download on 3 different PC's and each time I received the message "myETraining.exe was blocked because it could harm your device".

My Directo X trainer will no longer calibrate on Zwift, I get the message Calibration Timed Out and before returning the trainer which is 6 months old I had hoped I could solve the issue with the myE app. I cannot use my mobile phone as that does not support ANT+ and I need to configure my Heart Rate Monitor for the myEtraining App to work and I only have an ANT Heart Rate Monitor.

Many thanks. John


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