Hi guys
Follow the instructions in this link :
https://support.apple.com/it-it/guide/m ... h40616/mac
My e-training on mac ios
Moderators: Elite Admin M, Elite Admin S
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- Posts: 9
- Joined: Mon Nov 30, 2020 2:24 pm
Re: My e-training on mac ios
Hi
on my Mac with macOS Big Sur 11.0.1 I have the same problem.
With the link in the comment above I was able to start the desktop app (that's good). --> hold "ctrl" & "open" the app.
BUT after adding a Trainer the app closes. Even after uninstalling and ne install the same problem. An it seems that the app is still running in the background - looks strange. I am not familiar with Mac compared to the Windows TaskManager where you can close apps manually. Is there any option or does anybody know how to find and uninstall "hidden" app-data?
(for Windows 10 there is a similar problem ...) hopefully Elite can fix this issue soon :/
on my Mac with macOS Big Sur 11.0.1 I have the same problem.
With the link in the comment above I was able to start the desktop app (that's good). --> hold "ctrl" & "open" the app.
BUT after adding a Trainer the app closes. Even after uninstalling and ne install the same problem. An it seems that the app is still running in the background - looks strange. I am not familiar with Mac compared to the Windows TaskManager where you can close apps manually. Is there any option or does anybody know how to find and uninstall "hidden" app-data?
(for Windows 10 there is a similar problem ...) hopefully Elite can fix this issue soon :/
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- Posts: 9
- Joined: Mon Nov 30, 2020 2:24 pm
Re: My e-training on mac ios
florian.woelfl86 wrote:Hi
on my Mac with macOS Big Sur 11.0.1 I have the same problem.
With the link in the comment above I was able to start the desktop app (that's good). --> hold "ctrl" & "open" the app.
BUT after adding a Trainer the app closes. Even after uninstalling and ne install the same problem. An it seems that the app is still running in the background - looks strange. I am not familiar with Mac compared to the Windows TaskManager where you can close apps manually. Is there any option or does anybody know how to find and uninstall "hidden" app-data?
(for Windows 10 there is a similar problem ...) hopefully Elite can fix this issue soon :/
I found a workaround:
go to:
Finder --> Programs/Applications --> myETraining.app (then right click) --> choose "show content" --> Contents --> MacOS --> myETraining.exec
on this way the app opens and does not close. I could also do an upgrade and see all my data which I before entered in the mobile app (despite of wheel extent: it was the default value again)
But even after the Update I have to open the desktop app on this way. The standard button does not work...
Finally:
Contents --> MacOS --> myETraining.exec (right click) --> create "alias" and drag&drop it to your desktop and start the app an this way
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- Posts: 9
- Joined: Mon Nov 30, 2020 2:24 pm
Re: My e-training on mac ios
Today I performed the new update to 1.11.2 (158) —> now the app starts the normal way (Yeah )
I also did a Powermeter calibration just for testing the app and it worked.
thanks a lot to the support team for the fast solution and contact via E-Mail
I also did a Powermeter calibration just for testing the app and it worked.
thanks a lot to the support team for the fast solution and contact via E-Mail
Re: My e-training on mac ios
It's worth to take a look at System Preferences > Security & Privacy > General (tab)
it had a message: My E Training blah blah access - just clicking "Open anyway" to run the app. It worked for me. I hope for you as well.
But yeah, Elite needs to purchase some certificates to make sure they cause less issues for the users.
best regards,
vetik32
it had a message: My E Training blah blah access - just clicking "Open anyway" to run the app. It worked for me. I hope for you as well.
But yeah, Elite needs to purchase some certificates to make sure they cause less issues for the users.
best regards,
vetik32
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