Novo Smart

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mike.page230
Posts: 2
Joined: Tue Feb 15, 2022 3:58 pm

Novo Smart

Postby mike.page230 » Tue Feb 15, 2022 4:01 pm

A fault has developed so that the resistance does not change, any ideas on how to fix this
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michaelfranks73
Posts: 1
Joined: Fri Feb 18, 2022 4:31 pm

Re: Novo Smart

Postby michaelfranks73 » Fri Feb 18, 2022 4:32 pm

I have the same issue when connected to RGT via Windows Bluetooth. Mine is a Qubo Smart Digital but same internal workings so I would be interested to hear of any suggestions too.
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Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Novo Smart

Postby Elite Admin S » Mon Feb 21, 2022 9:03 am

Please run my e-training and select level mode (it's available even without subscription)
Pedal at constant speed and increase gradually the level. Do you feel the resistance change?

If not: contact the customer care at https://support.elite-it.com/en/ticket
If yes: it may be a configuration issue; contact directly RGT support
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