Elite Suito-T makes random ding sound

Moderators: Elite Admin M, Elite Admin S

m1xed0s
Posts: 10
Joined: Sun Feb 19, 2023 7:40 pm

Elite Suito-T makes random ding sound

Postby m1xed0s » Sun Feb 19, 2023 7:42 pm

I got a suito-t brand new last Nov and it started making ding or bell sound during ride randomly around Jan/Feb… it happens every ride randomly…quite annoying!

I checked firmware which is up to date. Wonder if anyone also experiences this?

User avatar
Elite Admin S
Posts: 2776
Joined: Tue Nov 08, 2016 10:18 am

Re: Elite Suito-T makes random ding sound

Postby Elite Admin S » Mon Feb 20, 2023 8:36 am

Hi

It is necessary to hear the noise to understand if there's something wrong.
Please contact our customer care:
https://support.elite-it.com/en/ticket

Remember to specify the serial number of the trainer and to add a video in which we can hear the noise

Regards

m1xed0s
Posts: 10
Joined: Sun Feb 19, 2023 7:40 pm

Re: Elite Suito-T makes random ding sound

Postby m1xed0s » Mon Feb 20, 2023 3:09 pm

Okey, will do.

m1xed0s
Posts: 10
Joined: Sun Feb 19, 2023 7:40 pm

Re: Elite Suito-T makes random ding sound

Postby m1xed0s » Sat Feb 25, 2023 2:45 pm

Just FYI in case you ran into the similar issue, Elite has started the RMA process for my trainer under the warranty.


Return to “Suito”

Who is online

Users browsing this forum: No registered users and 22 guests